CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Send us an email at zuriashdesigns@gmail.com

 
Returns and Exchanges 
 
We accept exchanges. Contact us within 3 days of receiving your order.

To be eligible for exchange, You must return your jewelry within 7 days after receiving your order.

 

We don't accept refund or cancellations.

If you have any problems with your order, please contact us within 3 days after receiving your order. 

 

 The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized order

  • Items on sale

 

 

Conditions of return:

Jewelry must be returned unused condition, in its original packeging.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Shipping Rates
USPS Standard Shipping Domestic  (1–3 )days $5 for item: $2 for additional items 
USPS Standard Canada (1-10)  $ 10 for first Item: $2 for additional item 
USPS Standard Shipping International  2–3  weeks $14 for first Item; $2 for each additional Item.

 

Special Orders:

 

Please allow 1-2 weeks( (might change during the holiday seasons) for all special order jewelry to be handmade, just for you!

 

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