Store Policy
Customer Care
Returns and Exchanges
We accept exchanges and rContact us within 3 days of receiving your order.
​To be eligible for exchange, You must return your jewelry within 10 days after receiving your order.
We don't accept refunds or cancellations.
​
If you have any problems with your order, please contact us within 3 days after receiving your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
-
Custom or personalized order
-
Items on sale
Conditions of return:
Jewelry must be returned unused condition, in its original packeging.
​
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Shipping Rates
USPS Standard Shipping Domestic (1–3 )days $5 for item: $2 for additional items
USPS Standard Canada (1-10) $ 10 for first Item: $2 for additional item
USPS Standard Shipping International 2–3 weeks $14 for first Item; $2 for each additional Item.
Special Orders:
Please allow 1-2 weeks( (might change during the holiday seasons) for all special order jewelry to be handmade, just for you!
Privacy & Safety
I’m a privacy & safety section. I’m a great place to update your customers about your shipping methods, packaging and costs. Use plain, straightforward language to build trust and make sure that your customers stay loyal!
I'm the second paragraph in your privacy & safety policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
Wholesale Inquiries
I’m a wholesale inquiries section. I’m a great place to update your customers about your shipping methods, packaging and costs. Use plain, straightforward language to build trust and make sure that your customers stay loyal!
I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments